PRIVACY POLICY

Overview

RE5D Recovery Systems ("RE5D", "we", "us") is an Australian business committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. We do not sell your personal data.

Information We Collect

• ▸Checkout data — name, email, phone, shipping address and order details, collected via Stripe at the point of purchase.
• ▸Payment data — card details are handled directly by Stripe and never stored on our servers.
• ▸Newsletter data — email address submitted via our signup form.
• ▸Usage data — anonymised analytics such as pages visited and device type.

How We Use Your Information

• ▸To process and fulfil your orders, including pre-orders.
• ▸To send order confirmations, shipping updates and customer support replies.
• ▸To deliver the newsletter you opted into (you can unsubscribe at any time).
• ▸To improve our products, website and service.

Sharing of Your Data

We do not sell or rent your personal information. We share data only with the service providers we rely on to operate — primarily Stripe for payment processing — and only as necessary to complete your transaction. We may disclose information where required by law.

Data Retention

We keep your order and account data for as long as needed to provide our services and meet legal obligations. Newsletter data is retained until you unsubscribe or request deletion.

Your Rights

• ▸Access the personal information we hold about you.
• ▸Request correction or deletion of your data.
• ▸Unsubscribe from marketing at any time.

Security

We take reasonable steps to protect your information. Payment details are encrypted and handled by Stripe, a PCI-DSS compliant provider. No method of transmission is completely secure, but we use industry-standard safeguards.

Contact Us

For any privacy questions or to exercise your rights, email reviteelevate@gmail.com.